14:00 - 14:45
NOTIFY
PIXALIONE
CETELEM
BRINGG
The Future is Now: Delivery in the Age of Amazon
COFIDIS RETAIL
FACELIFT
FACELIFT | Discover how to activate the potential of Social Media through our success stories : from international to local
DPD FRANCE
E-shopper Barometer 2018
TABOOLA
How reach your targeted audience with Native and Video Ads? Panel with GMF and Sowee.
ALLO-MEDIA
Simultaneous transformation of telephone calls into Data and analysis of the customer's voice by the AI at Oui.sncf.
CRITEO
From acquisition to retention, how to leverage all types of audiences : La Redoute case study
15:00 - 15:45
TINYCLUES
How Conforama Accelerates Personalization of its Marketing Campaigns with Tinyclues for Immediate Impact on Revenue and Customer Engagement
ONEY
JETPULP - ALTAVIA GROUP
E-commerce BtoB, what strategy to reach the BtoB target without excluding BtoC - Feedback on Suez x JETPULP's experience
YEXT
The SEO at the age of conversation (chatbots, voice)
IADVIZE
Oui.sncf: The customer journey simplified with iAdvize
TEXTMASTER
Increase your international conversion rate: translation and localization good practices
REACHFIVE
ADICTIZ
Generate traffic and animate your points of sale with the game
INGENICO GROUP
SALESFORCE
alinea gets ahead of the Customer Experience with Salesforce
16:00 - 16:45
CHEETAH DIGITAL
The emotional customer journey
OCTIPAS
How The Kooples, emblematic fashion brand, did approach the digital transformation and omnichannel of its points of sale?
PAYPAL
What is your IQ: Impulsive Quotient? Reproduce the emotion of buying the physical store on your website and boost your conversion (Results of our QI Study on French websites)
NEOPOST SHIPPING
ADVALO
Creating lasting and successful relationships with your clients
FIDZUP
PICTIME
CONTENTSQUARE
Success story - Optimizing Shiseido’s e-commerce conversions with Contentsquare UX advanced analysis platform
PERSADO
Leading organizations share how they are adopting AI
FACEBOOK FRANCE
Zero friction future: how to build frictionless shopping experiences for your customers.
17:00 - 17:45
YSANCE - MAZEBERRY
Cultura and Ysance: From managing acquisition with a DMP, to omnichannel attribution
HOPPS GROUP
Revolution in logistics – How is HOPPS Group redesigning the future of the ‘last mile’ activities
MAGENTO, AN ADOBE COMPANY
Experience Driven Commerce: Rewrite the Rules of Retail with a Digital Omnichannel First Strategy
WAZE
The Mobility Revolution: a Business Opportunity for Retailers
MIRAKL
2 years after: how the marketplace model has enabled Conforama to accelerate its growth.
DALENYS
Tediber case study: the example of a crosschannel payment experience at the service of business development
PROXIMIS
JouéClub strengthens its consumer commitment with a unified commerce solution in a very competitive market
BAZAARVOICE
Capitalize on consumer-generated content to improve the customer experience: The feedback from Cdiscount.
TARGET2SELL
Hyper-personalization feedbacks and results from Yves Rocher, Brico Prive and Galeries Lafayette!
UPTILAB
Defining KPIs that matter : 7 lessons learned from Airbnb, Netflix, Spotify & Co